Terms of service

 

1. Introduction

Welcome to Luxe Marketing Inc. (“Luxe Media”, “Company”, “we”, “our”, “us”)! Please read these Terms of Service (“Terms”) carefully. They govern your use of our websites, and services, paid media management, consulting services, and related tools (collectively, the “Service”).

By accessing or using our Service, you agree to comply with these Terms, our Privacy Policy, our Service Plan Terms, and any other agreements provided by Luxe Media (collectively, “Agreements”). If you do not agree with these Terms, you may not use the Service.

Our Privacy Policy explains how we collect, use, and protect your data: 

Our Subscription Terms outline subscriptions, payments, and refund 

For questions or concerns, contact: legal@luxemedia.io.

 

2. Use of Service

Subject to your compliance with these Terms and any plan subscription, Luxe Media will provide the Service during your active subscription term. We may modify, replace, or discontinue the Service at any time without notice.

You may use the Service according to your subscribed plan, as described on our Plans & Pricing page. Any third-party tools, stock materials, or assets used in your campaigns are subject to their own licenses; you are responsible for complying with these licenses.

Luxe Media is not liable if your intended use of any campaign or asset exceeds the rights or licenses we secure on your behalf.

 

3. Purchases & Payments

To purchase any Luxe Media service, you may need to provide payment information, including credit card or other payment details. You represent that this information is accurate and that you are authorized to use the payment method provided.

We may use third-party payment processors to complete transactions. We reserve the right to refuse or cancel any order if fraud is suspected, payment is declined, or for other valid reasons.

 

4. Client Content

You are responsible for all content, data, and materials (“Client Content”) you provide to Luxe Media for campaigns. By submitting Client Content, you represent that you have all rights, licenses, and permissions necessary.

You retain ownership of your Client Content, but by using our Service, you grant Luxe Media a worldwide, non-exclusive, royalty-free license to use it solely for the purpose of providing the Service.

 

5. Prohibited Uses

You may use the Service only for lawful purposes. You may not:

  • Violate any applicable law or regulation.
  • Exploit, harm, or attempt to harm minors.
  • Spam, harass, or impersonate any person or entity.
  • Interfere with the Service, servers, or networks.
  • Introduce malware, viruses, or harmful code.
  • Attempt unauthorized access to accounts or systems.

 

6. No Use by Minors

The Service is not intended for individuals under 16 years of age. If you are a minor, you may only use the Service under parental supervision.

 

7. Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify Luxe Media immediately if your account is compromised.

We reserve the right to terminate accounts or refuse service for any reason, including violations of these Terms.

 

8. Intellectual Property

All deliverables, campaigns, and materials created by Luxe Media are owned by you once payment is completed, subject to any third-party license restrictions.

Luxe Media retains ownership of our pre-existing tools, templates, software, and methodologies. You may not copy, reverse engineer, or redistribute these without our written permission.

 

9. Portfolio Rights & Attribution

Luxe Media may showcase campaigns or deliverables in our portfolio for marketing purposes. You may request the removal of your content by contacting legal@luxemedia.io.

Luxe Media may include attribution or credits (“Footer Credit”) in campaign deliverables. Any removal or modification of this credit requires prior written consent.

 

10. Confidentiality

We maintain confidentiality of your business and campaign information. We only share data with authorized team members necessary to deliver the Service.

 

11. Non-Solicitation

Clients may not directly hire, contact, or solicit Luxe Media employees, media buyers, or contractors for services outside of Luxe Media. Violation may result in termination of access to services.

 

12. Feedback

You may provide feedback, suggestions, or ideas (“Feedback”). By doing so, you grant Luxe Media a perpetual, worldwide, royalty-free license to use Feedback in any manner, without obligation.

 

13. Links to Third-Party Services

Our Service may include links to third-party websites or tools. Luxe Media is not responsible for third-party content, services, or policies.

 

14. Disclaimer of Warranty

The Service is provided “as is” and “as available.” Luxe Media makes no warranties regarding reliability, accuracy, or availability. Your use is at your own risk.

 

15. Limitation of Liability & Indemnity

To the extent permitted by law, Luxe Media is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid by you for the Service. You agree to indemnify Luxe Media for any claims arising from your use of the Service.

 

16. Termination

We may suspend or terminate you at any time for violations of these Terms. Upon termination, any provisions that by their nature should survive (ownership, warranty disclaimers, indemnity, liability) will remain in effect.

 

17. Governing Law & Arbitration

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in courts located in Broward County, Florida, or through binding arbitration in Fort Lauderdale, FL under AAA rules. Venue and jurisdiction are accepted by both Parties.

 

18. Changes to Service & Terms

We may modify or withdraw any Service or amend these Terms at any time. Continued use constitutes acceptance of any changes.

 

19. Contact Information

For support or inquiries:

  • Email: help@luxemedia.io
  • Legal Notices: legal@luxemedia.io
  • Business Address: 2125 Biscayne Blvd, Miami, FL 33137